Customer Service

Orders

We need 3-5 business days to process your order after placing the order. For European countries, it will take about 7 to 10 days. For countries like the United States, Australia and most countries in South America, it will take about 10 days. After sending the package, we will send you a tracking number. You can use the tracking number to check the package with the link we send you. If you can not verify it immediately with the tracking number, please wait patiently. Sometimes the Express Company requires 2-3 days to update the information.

Return and exchange

Customer satisfaction is our top priority, and every product is designed to meet our customers' needs and quality standards. There is no reason to wonder if he would like to return the watch to exchange new watches, please contact us first, we will send the correct address for your return. In this respect, each piece is inspected by hand, so we are certain that you will be satisfied with your order.

Returns and Refund

We do not accept and refund only under a very special exchange. To return to the return of the watch, contact us first, we will send you to the address of the sender. You do not receive a refund for free items received as part of a promotion. Once the producers have received, we will be there. Repayment of refunds if offered will be issued by a total of 90% of product purchase only minus transaction costs. There is a 10% replenishment fee on all returns as we will still need to stock the inventory. The cost of shipping for returns and exchanges will be borne by customers. Be sure to return your goods for a traceable method to ensure delivery.